Call centre tailored to your needs 24/7
Around-the-clock call centre, emergency call centre and customer service solutions tailored to your business and industry.
Viking takes care of your customers
If your company doesn't have the capacity or desire to respond to and handle customer contacts, outsourcing is a smart and cost-effective solution.
Viking offers customized call center solutions that cover everything from a simple phone call to complete outsourcing of customer service, switchboard, appointment booking, order taking and more.
Our specialised expertise is your unique advantage.
Our customers are:
Importers of cars
Transport companies
Car manufacturers
Insurance companies
Car dealerships
Repair shops
With Viking you are in safe hands
Let Viking handle your emergency call centre, emergency phone and customer service. There are many advantages to using a professional partner.
Flexible
Be available when your customers need you. Don't let internal constraints undermine customer satisfaction. We offer customer service 24/7/365 or only when traffic is heavy and you need a little extra help.
Scalable
Viking can handle all or part of your customer service, alarm centre and emergency call centre. Scale up during heavy traffic and scale down during light traffic. We learn quickly and adapt to your needs.
Profitable
Reduce costs by streamlining operations and increasing sales through satisfied customers. We take care of recruitment, induction and training to give you lower labour costs and better customer service.