A Viking Hinaus call centre employee on the phone.

Roadside assistance helpline

Problem with your car? In many cases, the problem can be solved over the phone. Viking therefore offers free advice 24 hours a day by telephone. We are just a phone call away!

It couldn't be easier

Our advisers are ready to help you get on with your journey - regardless of insurance or car brand.

1

Call us

Help is a quick call away. Call us on 029 123 3900.

2

Consultation

Our experts will help you solve the problem over the phone.

3

Continue your journey

If we solve problems over the phone, you can continue your journey without roadside assistance.

4

Roadside assistance

If we cannot solve the problem over the phone, we will send you a tow truck.

Avoid unnecessary towing

Modern cars have modern problems, but with the help of our customer service agents, more and more problems are solved over the phone. This means that more and more often we can solve car problems without sending a tow truck.

Can't start the car?

We will diagnose the problem over the phone and help you start your car.

Can't get the cap off the tank?

Don't be afraid - This is a common problem. We will help you!

Are you stuck?

Our experts know all the tips and tricks to keep you going.

Is your tyre flat?

If you have the right tools, our experts will guide you step-by-step through the process of fitting or replacing a tyre.

Problems with the charging cable?

Is the charging cable stuck? Or is the car not charging? Our experts will help you.

Did you lock yourself outside the car?

Our experts have extensive experience in opening locked car doors.

Is the gear lever stuck?

A stuck gear lever can often be moved in an instant.

Electrical faults?

Give us a call and our experts will guide you to the right solution.

Unknown warning light?

Red or amber warning light on the dashboard? We'll tell you what they mean.